Frequently Asked Questions
How hard are these mysteries to solve?
Most detectives will be able to solve our mysteries once all the evidence is available. Only the best will be able to solve them early.
Will you notify my gift recipient of their gift?
No. We don’t want to spoil your surprise, so the first communication they’ll receive from us will be a mysterious letter in the month you selected as a start date.
Do you have a welcome letter I can present to the recipient?
We have a brief welcome/explanation letter from Mr. Holmes which you can download and customize here.
When should I start?
New mysteries start at the beginning of each month. If you’d like to start as soon as possible, select next month. If you’d like to start after a milestone (i.e Christmas, Hanukkah, a birthday), select the next month (January for Christmas, Hanukkah, and New Year’s).
Who writes these mysteries?
Dear Holmes mysteries are written by a curated selection of modern Sherlock Holmes writers. Editing is conducted by MX Publishing, the world's largest specialist Sherlock Holmes publisher.
When will the solution to each mystery be available?
The solution will be revealed in a letter from Sherlock Holmes that is made available shortly after the last evidence letter is mailed.
Do you mail internationally?
Yes, with two caveats:
1. International postage is more expensive, so our international plans are a bit more expensive.
2. International mail can take between 7 and 21 days to arrive.
Can I try my hand at some of your older mysteries?
Practice cases will be available in coming months. Check back soon!
I need help (or have a question). Where can I contact you?
Our support form is just below this FAQ. You can also reach out to us via email at Support [at] Letterjoy [Dot] Co (Dearholmes is a collection of Letterjoy).